The Province of Ontario has announced that retailers, seasonal businesses and health and community service providers will be permitted to open or expand their services on Tuesday, May 19, 2020, at 12:01 a.m. Business owners must have measures in place to enable physical distancing, such as limiting the number of customers in the store and booking appointments beforehand.
- Retail services with a street-front entrance – Must restrict the number of customers per square metre — for example, one customer per 4 square metres (43 square feet) — to ensure physical distancing of 2 metres at all times.
- Vehicle Dealerships
- Media Operations – office-based
- Health Services – including in-person counselling and mental health services.
- Animal Service – including veterinarian services and pet care services, such as grooming and training.
Restaurants: Restaurants, bars, and all other businesses that are not yet permitted to open may still provide curbside pickup and delivery options.
Salons and Related Services: Hair/Nail Salons, Barbershops, Tattoo Parlours, and other services that require close contact between provider and client are not yet allowed to open.
On this page:
- Safety Guidelines and Checklists to Follow
- Where Can I Find PPE?
- Ready to Print Signage
Safety Guidelines to Follow While Operating
Ontario Sector-Specific Guidelines
The Ontario government has compiled 60 general Sector-Specific Guidelines. Highlights as follows:
- Animals & Vet Services
- Curbside Pickup and Delivery Services (General)
- Dental Offices
- Food Retail
- Office Settings – See also guidelines specific to Admin and Secretarial Staff.
- Retail – See also guidelines specific to Cashiers
- Vehicle Dealerships
- Retail Council of Canada: Retail Recovery Checklist and Templates (applicable to more than retail businesses)
- Workplace Safety & Prevention Services (WSPC) Pandemic Recovery Return-to-business checklist
- Restaurant-Specific: ORHMA DineSafe Reopening Checklist
A specific checklist/guideline for businesses to follow before reopening should be released by the City of Toronto in the next week, and will be posted here when released.
- This Guide for Businesses Reopening Safely by the City of Brockville has outlined a list of specific best practices when it comes to operating your business, including physical distancing, hand hygiene, cleaning and disinfecting, screening and communication, curbside pickup, delivery, and cashier controls.
- For Restaurants: The ORHMA DineSafe Practical Guide to Reopening, provides specific guidelines operators should consider to better control guest flow and keep your staff safe.
Finding Personal Protective Equipment (PPE)
Before you open, ensure you have the right personal protective equipment (PPE) and supplies needed to keep your customers and staff safe. See below for directories/options to order PPE from.
- The Ontario Workplace PPE Supplier Directory
- Thinking about buying some of your PPE locally? Junction convenience stores, pharmacies, and local other stores (like Pretty Clean Shop) may be able to provide gloves, masks, and sanitizer.
- Local business Made by Madrigal is supplying its own Health Canada approved hand + surface sanitizer. Use promo code JUNCTION30 at checkout to receive 30% OFF.
- Astley Gilbert offers Indoor/outdoor floor decals to remind of social distancing, Thermoplastic barriers, & Face shields. Email Amy Arthur or call 416-288-2775.
- Axis Gear, located at Jane and Dundas, supplies Face masks, Face shields, and Reflective plexiglass. Email Jennifer Tom or call 647-528-1032.
Ready to Print Posters/Signage
City of Toronto Signage:
Posters for staff areas:
• Proper hand washing & proper use of hand sanitizer
• When to use soap and water/ hand sanitizer
• Know the Symptoms of COVID-19
• Recommended Steps for Putting On and Take Off PPE
• When & How to Wear a Mask
• Steps to Take Off Gloves
• Cleaning public areas & checklist